Privacy policy
How Greater Health collects, uses and protects your personal and health information.
To be written and approved by Greater Health. Under the Privacy Act, health service providers of any size must publish a privacy policy. The headings below follow the OAIC's guidance on what it must cover.
What information we collect
Covers: the kinds of personal and health information Greater Health collects and holds, for example contact, referral, health and funding details.
[To be written and approved by Greater Health]
How we collect and store it
Covers: how information is collected (referral forms, bookings, phone, email and referrers) and how it is held and kept secure.
[To be written and approved by Greater Health]
Why we collect, use and share it
Covers: the purposes information is collected, held, used and shared for, including sharing with GPs, support coordinators or plan managers.
[To be written and approved by Greater Health]
Seeing and correcting your information
Covers: how you can access the information held about you and ask for it to be corrected.
[To be written and approved by Greater Health]
Making a complaint
Covers: how to complain about the way your information is handled, how complaints are dealt with, and that you can also contact the Office of the Australian Information Commissioner (OAIC).
[To be written and approved by Greater Health]
Sharing information overseas
Covers: whether information is likely to be sent to anyone overseas (for example through software or booking systems) and, where practical, which countries.
[To be written and approved by Greater Health]
Contact us about privacy
Covers: who to contact with a privacy question or request, and how.
[To be written and approved by Greater Health]
Last updated: [date to be added]
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A free 10-minute chat, no pressure. Or ask your GP, support coordinator or case manager to refer you. We reply within 1–2 business days.
